SUMMARY
Rockway Oy is committed to protecting the privacy of its customers and offering the opportunity to influence the processing of its own data in accordance with the General Data Protection Regulation (GDPR), which was adopted May 24, 2016 and will be complied with as of May 25, 2018.
In the privacy statement, we tell our customers in detail how their data will be processed. You must agree to the terms of this privacy statement in order to use Rockway's services including Pulsea.com.
The information we collect may be divided into information provided by the user himself, observed about the use of our services and derived from analytics.
We use information:
-to deliver and improve our service
-marketing and development
-customer service and its development
THE REGISTRAR AND ITS CONTACT DETAILS
The controller of the personal data processed is:
Rockway Oy (Business ID 2076422-7)
Lemuntie 3-5
00510 Helsinki
FINLAND
WHAT INFORMATION ABOUT OUR USERS CAN BE COLLECTED?
Information provided by the user:
-Identification information such as name
-Contact information such as address, email address and phone number
-Payment information
-The email address and certificate used to sign in via Google or Facebook
2. Information collected by the company:
-Sales and customer service calls can be recorded
WHAT IS THE STORED INFORMATION USED FOR?
The stored data is used:
-To maintain customer service
-To deliver the ordered services
-To develop and improve our services
-For statistical purposes
-To produce customized content and marketing
-To prevent abuse
-To provide and improve customer service
HOW IS DATA STORED AND PROTECTED?
All information collected from our users is protected from unauthorized access and from accidental or unauthorized destruction, alteration, disclosure or other processing of the information.
Rockway Oy's customer data is stored on servers maintained by subcontractors located in the EU. Security is very high and the servers are protected against intrusions and denial of service attacks.
Access to and processing of stored personal data is controlled in accordance with good data protection practices
WHO PROCESSES PERSONAL DATA?
Only Rockway Oy's own employees have access to customer data. Our staff is trained to use the information safely and responsibly.
We use well-known and trusted partners and subcontractors, which means that information can also be transferred to a third party. Contracts with partners and subcontractors have taken into account standing legal requirements.
Company responsible for data management:
Rockway Oy (Business ID 2076422-7)
Lemuntie 3
00510 Helsinki
HOW LONG IS THE DATA RETAINED?
We will only retain personal information for the time necessary to fulfill the purposes for which the information was previously defined in this statement. In addition, some information may be retained longer if it is necessary to demonstrate and demonstrate compliance with other statutory obligations. These responsibilities include, for example, accounting and consumer trade responsibilities.
At the customer's request, personal data concerning him or her may be deleted or anonymised from Rockway Oy's systems, in which case the data will no longer be used for the purposes listed in the description.
Legislation imposes obligations on some data for longer-term storage, for example for the following purposes:
-The Accounting Act defines longer retention periods for data, regardless of whether they contain personal data.
Log information from electronic systems is collected and stored as required by law in order to provide a legal and secure online service to our customers.
Adequate backups of the systems and the databases it contains are maintained to ensure the secure storage of data, the ability to correct errors, maintain data security, and ensure the continuity of service.
WHAT RIGHTS DOES THE USER HAVE?
A Rockway user has the right to:
-Get access to personal information about you and get a copy of the personal information stored in the system.
-Requests the correction or deletion of personal information about yourself.
-Under certain conditions, request a restriction on the processing of personal data or object to the processing.
If the processing of the data is based on separate consent, the user has the right to withdraw his consent at any time. However, this does not affect the lawfulness of the processing carried out before the withdrawal of consent.
You can request these rights by contacting our customer service. The request must be sufficiently identified for our customer service to verify the user's identity. If we are unable to fully comply with the request, we will notify the user.
If the user notices any deficiencies or irregularities in the processing, he or she has the right to lodge a complaint with the Data Protection Officer.
HOW DOES THE USER GAINS ACCESS TO STORED INFORMATION IN THE SYSTEM?
A Rockway user may request that information stored on our systems be viewed by contacting our customer service. For more information on the information we collect, see “What information can be collected about our users?” -section.
HOW CAN THE USER AFFECT THE USE OF ITS OWN INFORMATION?
Rockway Oy is committed to providing its users with opportunities to influence the collection and use of their information.
The user can decide on the marketing and information targeted at him. The user may or may not receive various marketing messages. Message settings can be found on the “Privacy” tab of the “My Information” page. In connection with the development of the service, functions may be added, changed or deleted.
The user may at any time request the deletion of his user account and stored data from Rockway Oy. In some cases, not all information may be deleted, as some of the user's information may be required by law to be retained.
WILL PERSONAL INFORMATION BE DISCLOSED TO THIRD PARTIES?
Rockway Oy may use the stored data with third parties, for example in connection with marketing and payment intermediation needs.
You may restrict the use of the information for marketing purposes from the “Privacy” tab of the “My Information” page.
If necessary, we also provide information at the request of the authorities. We always inform the customer about requests for information, if this is permitted by law.
DO THE SERVICE WEBSITE USE COOKIES AND WHAT ARE THEY?
Rockway Oy uses cookies and other similar technologies in its services, for example to identify the customer, maintain the login and order functions. Cookies are also used, for example, to personalize the user experience. This will allow us to provide better content for our users and better targeted news and marketing. The use and acceptance of cookies for these functions is mandatory.